1. Introduction

Welcome to Occult King by Pinnacle Vastu ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you use our Service, we may collect:

• Name and email address
• Phone number
• Date of birth (for numerology and astrology services)
• Birth time and place (for Kundli generation)
• Gender
• City/Location

2.2 Floor Plan Images

For Vastu analysis, you may upload floor plan images. These images are used solely for providing Vastu consultation services and generating reports.

2.3 Payment Information

Payment transactions are processed through secure third-party payment processors (Razorpay). We do not store your complete credit card or banking information on our servers.

4. How We Use Your Information

We use the collected information to:

• Provide Vastu, Numerology, and Astrology consultation services
• Generate personalized reports (Kundli, Numerology, Vastu)
• Power our AI chatbot (Ask OK) to answer your queries
• Process payments and manage subscriptions
• Send service-related notifications and updates
• Improve our services and user experience
• Respond to your inquiries and support requests

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS/SSL)
• Secure cloud storage infrastructure
• Regular security audits and updates
• Access controls and authentication measures

Your data is stored on secure servers located in India and may be backed up to ensure service continuity.

6. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (payment processors, email services)
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share information

7. Third-Party Services

Our Service may use the following third-party services:

• Razorpay: For payment processing
• OpenAI: For AI-powered consultations
• Cloud Storage: For secure data storage
• Analytics: To improve our services

Each third-party service has its own privacy policy governing the use of your information.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for data processing
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at the email address provided below.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.